Frequently Asked Questions

Find answers to common questions about our car rental services

You'll need a valid driver's license, a credit card in your name, and a form of identification (passport or national ID). International visitors may need an International Driving Permit depending on their country of origin.

The minimum age to rent a car is 21 years old. However, drivers under 25 may be subject to a young driver surcharge. Some luxury and specialty vehicles may have higher age requirements.

Yes, you can cancel or modify your reservation up to 24 hours before your pickup time without any penalty. Changes made within 24 hours may be subject to fees depending on the rate type you selected.

The rental price includes the vehicle, basic insurance coverage, unlimited mileage (for most rentals), and 24/7 roadside assistance. Additional services like GPS, child seats, or additional drivers may incur extra charges.

Late returns are subject to additional charges. If you're more than 30 minutes late, you'll be charged for an additional day. We recommend contacting us if you know you'll be late to discuss options.

Yes, we offer one-way rentals between select locations. Additional fees may apply depending on the pickup and drop-off locations. Please check availability when making your reservation.

We operate on a "full-to-full" fuel policy. You'll receive the car with a full tank and should return it with a full tank. If you return it with less fuel, you'll be charged for refueling at our current rates.

We believe in transparent pricing. All mandatory fees and taxes are included in your quoted price. Optional services like additional insurance, GPS, or child seats are clearly listed with their respective costs during booking.

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